As bad as all this looks, we strive to work with our clients.
|Please feel free to contact us about our in stock items. Please include sizes and prices of interest to |
|you, along with your full name and a contact phone number. We'll check inventory for suitable items.|
|Name and/or logo crowns are subject to minimum quantities of six (6) per size and style.|
|Deposits for orders must be received before the order will be placed in production. pictures for |
|advertising may be requested after receipt of deposit.|
|Phone orders can be placed at 479-967-6348 between the hours of 9:00 AM and 6:00 PM Central |
|time, Monday through Friday.|
Full name of buyer
|E-mail orders to: firstname.lastname@example.org. Orders must include the following information:|
Adress for order to be shipped to
A contact telephone number (and best time to call)
Complete listing of items
|Orders for in-stock crowns that are received before 10:00 AM Central time are shipped same day.|
Card number, expiration date, and three digit security code.
|Credit card information will only be taken via phone. The following information will be needed:|
Name as shown on card.
Expiration date of card.
The address and zip code used for card billing. We will ship to this address.
|For crowns containing a pageant logo and/or name, a 50% non-refundable deposit is required. |
|Deposit must be received by Endless Creations four (4) weeks prior to the need date before |
production will be started.
|For all other orders, a small deposit will be required before processing of the order will begin. The |
|required deposit amount will be assessed at the time of order, and you will be notified of the |
amount. (Deposits are usually 20 to 25% of the total order)
|Endless Creations accepts Pay Pal, most major credit cards, and certified funds. A three (3) percent |
|handling fee may be charged at the discretion of Endless Creations. Endless Creations reserves the |
right to not allow credit card useage on purchases, based on the requirements for our card processing.
|Discounted shipping rates apply to orders in excess of $1,000.00. This does not apply for sale items.|
|We encourage shipping via FedEx 2-day due to the unparalleled "track" record we have experienced, |
|and to minimize possibility of damage. Other carriers are available, and can be requested (additional |
charges may apply) at the time of order.
|C.O.D. orders are shipped "Certified Funds Only".|
|All orders must be receipt inspected within 24 hours of delivery. Any Damages or order discrepancies |
|must be noted to Endless Creations within the 24 hour period.|
|No returns on "sale" items.|
|No returns after 7 days.|
|Name and/or logo crowns, and seasonal crowns are not returnable.|
|All other crowns are subject to a 25% restock fee plus shipping and handling charges. Credit will not |
|be issued if the merchandise is damaged.|
|Crowns damaged in shipping will be, at the discretion of Endless Creations, repaired or replaced. |
|Endless Creations must be notified within 24 hours of receipt of the order of any damage. There is no |
charge for the repair service. Damaged crowns must be returned prepaid within 30 days. (See also
"shipping information") Replacement crowns will not be shipped until damaged crowns are returned.
|All other repairs are subject to repair charges including all shipping and handling fees. Repair fees |
|are usually very small. Repair and shipping fees can only be assessed after the item is returned to |
us. We will contact you with the fee prior to initiating repairs.