============================================================ terms
Terms
As bad as all this looks, we strive to work with our clients.
    Ordering Information
Please feel free to contact us about our in stock items. Please include sizes and prices of interest to
you, along with your full name and a contact phone number.  We'll check inventory for suitable items.

Name and/or logo crowns are subject to minimum quantities of six (6) per size and style.

Deposits for orders must be received before the order will be placed in production. pictures for
advertising may be requested after receipt of deposit.

Phone orders can be placed at 479-967-6348 between the hours of 9:00 AM and 6:00 PM Central
time, Monday through Friday.

E-mail orders to: endless@ecunique.com. Orders must include the following information:
Full name of buyer
Adress for order to be shipped to
A contact telephone number (and best time to call)
Complete listing of items

Orders for in-stock crowns that are received before 10:00 AM Central time are shipped same day.

Credit card information will only be taken via phone. The following information will be needed:
Card number, expiration date, and three digit security code.
Name as shown on card.
Expiration date of card.
The address and zip code used for card billing. We will ship to this address.

    Deposit Information
For crowns containing a pageant logo and/or name, a 50% non-refundable deposit is required.
Deposit must be received by Endless Creations four (4) weeks prior to the need date before
production will be started.

For all other orders, a small deposit will be required before processing of the order will begin. The
required deposit amount will be assessed at the time of order, and you will be notified of the
amount. (Deposits are usually 20 to 25% of the total order)

    Payment Methods
Endless Creations accepts Pay Pal, most major credit cards, and certified funds. A three (3) percent
handling fee may be charged at the discretion of Endless Creations. Endless Creations reserves the
right to not allow credit card useage on purchases, based on the requirements for our card processing.

    Shipping
Discounted shipping rates apply to orders in excess of $1,000.00. This does not apply for sale items.

We encourage shipping via FedEx 2-day due to the unparalleled "track" record we have experienced,
and to minimize possibility of damage. Other carriers are available, and can be requested (additional
charges may apply) at the time of order.

C.O.D. orders are shipped "Certified Funds Only".

All orders must be receipt inspected within 24 hours of delivery.  Any Damages or order discrepancies
must be noted to Endless  Creations within the 24 hour period.

    Returns
No returns on "sale" items.

No returns after 7 days.

Name and/or logo crowns, and seasonal crowns are not returnable.

All other crowns are subject to a 25% restock fee plus shipping and handling charges. Credit will not
be issued if the merchandise is damaged.

    Repairs
Crowns damaged in shipping will be, at the discretion of Endless Creations, repaired or replaced.
Endless Creations must be notified within 24 hours of receipt of the order of any damage. There is no
charge for the repair service.  Damaged crowns must be returned prepaid within 30 days. (See also
"shipping information") Replacement crowns will not be shipped until damaged crowns are returned.

All other repairs are subject to repair charges including all shipping and handling fees.  Repair fees
are usually very small.  Repair and shipping fees can only be assessed after the item is returned to
us. We will contact you with the fee prior to initiating repairs.